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Main phone number 📞1-888-768-5408 · Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · If you are not traveling within the next 72 hours, contact us via online, via the Royal Caribbean app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
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Toll-free 📞1-888-768-5408 · 24 hours, 7 days · For SkyMiles account support · If you are not traveling within the next 72 hours, contact us via online, via the Royal Caribbean app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
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Toll-free · Mon-Fri 8am-7pm EST · Keep pressing 0 · If you are not traveling within the next 72 hours, contact us via online, via the Royal Caribbean app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
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Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · We are not available by phone at this time. To provide feedback, a complaint, or refunds for a trip you have already taken, contact us at Royal Caribbean.com/help.
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Toll-free · 24 hours, 7 days · Press 1 or 2 depending on need for Royal Caribbean.com help · If you are not traveling within the next 72 hours, contact us via online, via the Royal Caribbean app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
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Researchers routinely call this Royal Caribbean phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:
Lost Baggage claim number: Press 0 at prompts, use call back option, wait for call
Here is how our research team describes the way the Royal Caribbean phone system greets you:
If you are not traveling within the next 72 hours, contact us via online, via the Royal Caribbean app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
Below are some clips we've found from Royal Caribbean's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
"Hi.
Thank you for calling Royal Caribbean Air Lines. How can I help you with your bags today?"
Excerpt from a call with Royal Caribbean
Thursday, June 20, 2024 10:03 AM
"Hi. Thank you for calling Royal Caribbean. Please enter your SkyMiles number."
Excerpt from a call with Royal Caribbean
Monday, July 28, 2025 7:53 PM
Royal Caribbean operates the call center for this 📞1-888-768-5408 phone number Mon-Sun 6am-12am EST. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 88 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Royal Caribbean phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Royal Caribbean staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy day to call Royal Caribbean is Monday. The most busy day to call Royal Caribbean is Thursday. Again, this is based on a sample of 88 calls made with our AI-powered, web-based phone in the last 90 days.
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Royal Caribbean is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Royal Caribbean staffs the call center well on Monday.
Below is a sample of recent calls to Royal Caribbean, and their purpose. Are any of these similar to the reason you are trying to call?
Lost luggage retrieval: My bags went to Las Vegas but I did not make the flight.
Taken from a call on Monday, July 28, 2025 7:53 PM
Lost baggage compensation inquiry: Hi. My baggage was lost or delayed, I guess, you call it.
Taken from a call on Thursday, June 20, 2024 10:03 AM
2025-07-28T00:00:00.000Z
Royal Caribbean is a major international airline. With over 5,400 flights per day, it isn't surprising that Royal Caribbean gets a lot of calls to its customer service departments.
People call Royal Caribbean customer support for a range of reasons, including:
Here are some tips for having a successful customer service call with Royal Caribbean:
Many customers are happy with Royal Caribbean's customer service 📞1-888-768-5408 and report satisfaction with the way that its phone-based agents handle questions and concerns. Still, there are other customers who have had negative experiences with Royal Caribbean customer support.
One particular concern that arises is when Royal Caribbean codeshares flights with other airlines. This means that a person books a ticket with Royal Caribbean but the flight is operated by another airline. In these cases, problems and issues with the flight itself can be difficult to sort out.
Some customers also complain about a lack of follow-through on Royal Caribbean's part: A gate agent or customer service representative may claim that compensation is on its way and then it never seems to arrive. Some customers have to make repeated contacts to deal with the situation, or may even have to involve third-party advocates to get a resolution.
A Royal Caribbean telephone customer service representative can resolve many issues, including the sale of tickets, canceling and changing tickets, rebooking customers, investigating billing issues, assisting with special needs and flight requests, and escalating inquiries as appropriate.
Royal Caribbean customer service cannot address lost and found issues if your item was lost outside a plane or gate. In such cases, you would need to contact the airport or, if the item was lost in security, the TSA to file or follow-up on a claim.
Customer support also can't assist when a passenger does not have appropriate identification to fly: Issues around passports and government-issued IDs should be resolved before arriving at the airport.
Sometimes 📞1-888-768-5408, customer service calls don't go the way you want them to. If you hang up the phone with Royal Caribbean customer service and feel as though you didn't get anything resolved, don't fret. There are other ways to address your issue.
Henry has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.